The Continued Evolution of Information Technology Process Automation
In the early days, computers were sequestered into data centers, and the operation was called "Electronic Data Processing" - reflecting what the computers at the time did. Then it became "Management Information Systems", reflecting management's exclusive use of the processed data. As the benefits of data-converted-to-information became more useful to a broader population of workers, the name morphed into just "Information Systems" - still typically in the centralized data center. Then the empower-the-user PC revolution happened, and technology became ubiquitous, and the name morphed yet again to "Information Technology".
However, in today's world, Information Technology is a simplistic misuse of the term; IT today SHOULD exclusively be about enabling BUSINESS to operate cheaper-better-faster, though "Process Automation" or some such term. Today, too much of IT is IT for IT's sake, and not enough emphasis on business value. Hence the advent of Chief Digital Officers and Citizen Developers, as too many IT organizations have lost sight of the ball. To be truthful, CIO Magazine's State-of-the-CIO survey has indicated 70-80% of IT organizations are out of touch with the business, operating as a cost center or service delivery organization - a trend that has remained stable since I first read this survey in 2003.
And the thing that should resonate with CIOs: Those CIOs that just run a service delivery or cost center function, have an average time-in-job of 18-36 months, whereas those that work as business partners, business peers, and even business leaders, average about 13 years.